Privacy Policy

Paper Bag is operated by Chain Labs, LLC ("we", "us", "our"). This policy explains what data we collect, how we use it, and your rights.

What We Collect

When you use Paper Bag, we collect the following information:

• Your email address (for account creation and login via magic link)
• Household and list data you create (grocery lists, items, categories)
• Item history (previous items you've added, used for suggestions)
• Device information (device type, operating system, app version)

How We Use Your Data

Your data is used to power the core Paper Bag experience: managing shared grocery lists, syncing items in real time between household members, and providing item suggestions based on your history. We do not sell your data to third parties.

We may also use anonymized and aggregated list data to train AI models that power smart recommendations, meal suggestions, and other features designed to improve your experience. This data is stripped of personally identifiable information before use.

Analytics

Our website uses Fathom Analytics, a privacy-friendly analytics service that does not use cookies or collect personal data. Learn more at usefathom.com/privacy.

Third-Party Services

Paper Bag relies on the following third-party services to operate:

• InstantDB — real-time database for authentication, storing household data, grocery lists, and items
• Fathom Analytics — privacy-friendly website analytics (website only)
• Web3Forms — contact form submissions on our website

We do not share your personal data with any third parties for advertising or marketing purposes.

Data Storage & Security

Your data is stored securely using industry-standard encryption and security practices. Data is hosted in the United States. We retain your data only as long as your account is active.

Your Rights

You have the right to:

• Delete your account and all associated data from within the app or by contacting us
• Request a copy of your personal data by contacting us

To delete your account, use the account deletion option in the app or contact us at [email protected].

Children's Privacy

Paper Bag is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.

Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact

Questions about privacy? Email us at [email protected] or visit our contact page.